IMS Build 44
Automate Collections, Simplify Immunotherapy, and Stay Compliant
The new IMS Build brings a powerful set of enhancements across billing, telehealth, immunotherapy, and AI-driven eligibility, giving your team the tools to work faster, get paid smarter, and deliver better care.
Designed for Absolute Financial and Front-Desk Efficiency
This release focuses on practical improvements that save time, increase revenue, and simplify complex workflows for both clinical and administrative teams.
Text-to-Pay Automation
- Send automated text messages with secure payment links upon patient statement generation
- Patients tap to pay in under 30 seconds without a portal login
- Reduces collection time from 45–90 days to 3–7 days
- Auto-calculates and refunds proportionate surcharge on partial/full refunds
Credit Card Surcharge Collection
- Collect payment processing fees directly from patients at checkout
- Configurable surcharge percentage per office (capped at 3%)
- Works across multiple payment screens: Checkout Receipts, Patient Payment Posting, POS, IMS Care, IMSGo, and IMS OnArrival
- New "Surcharge Tracking" window and dedicated reports under Billing inspection
AI-Powered Eligibility & Benefit Insights
- Automatically displays AI-generated insights from payer eligibility inquiries
- Side-by-side view with the Advanced Eligibility/Benefits Info screen
- Customizable questions (up to 10 active) to extract specific payer data
- Eliminates manual searching through lengthy payer responses
Zoom Integration for IMS Telehealth
- Schedule Zoom meetings directly from IMS without manual setup
- Patients receive automated Zoom links via IMS notifications
- Eliminates the need to create separate Zoom meetings and link them back manually
Immunotherapy Workflow Enhancements
- Filter antigens by the designated mixing lab for faster vaccine ordering
- Auto-populate antigen volume based on provider-antigen-concentration combinations
- New audit trail to track all changes made to vaccine prescriptions
MIPS 2026 Reporting Updates
- Updated Quality Measures, Improvement Activities, and Promoting Interoperability measures for the 2026 performance year
- Ensures continued CMS compliance and seamless QPP participation
- Aligned with CMS guidelines like other certified EHRs
Build 44 Reduces AR Days and Increases Staff Productivity
This upgrade is a major shift toward automated financial operations. By blending AI tools into eligibility windows with zero-cost credit card processing configurations, IMS secures your revenue cycle before a patient ever walks into the exam room.
Who Benefits from Build 44
Front desk staff who need faster, clearer eligibility answers
Providers offering virtual care through a platform patients already trust
Any practice participating in MIPS reporting for 2026
Billing teams looking to recover credit card processing costs and reduce collection efforts
Billing teams looking to recover credit card processing costs and reduce collection efforts
Ready to Experience Build 44?
Utilize smarter billing tools, AI-powered insights, integrated telehealth, and more, all built to help your practice run with less effort and greater precision.